Getting More Than You Pay For With Pay-For-Success

Published Thursday, December 1, 2016 | by Greta Hansen

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In this thoughtful examination of the pay for success (PFS) process, Santa Clara County's Greta Hansen posits that what has made Project Welcome Home worthwhile to the county is the groundwork it has laid for stronger cross-sector collaboration and outcomes-focused approaches. As a result of PFS projects, there is more cooperation between governments and key community stakeholders, including service providers, academic institutions, the technology sector, and the philanthropic sector. Hansen argues that bringing these stakeholders together to grapple with complex questions around what it means to effectively address issues has deepened each stakeholder’s understanding of the challenges faced by the others, and has led to improvements in an array of areas such as data sharing, performance measurement, client enrollment and tracking, and project financing.